Satisfied or not, you still pay
Yeoh Guan Jin | 05 Oct 2018 00:30
Dinner at the restaurant or a weekend at the beach resort can set you back quite a substantial sum of money.

Thanks to inflation and other economic reasons, prices have risen fairly significantly. The government also gets its cut through the service tax, a component of the recently re-introduced Sales and Service Tax (SST), and that adds to the bill.

The bottom line is that if you have the money to dine out, you should not have a problem shelling out just 10% more for the added privilege of helping to fatten up the government’s coffers.

Unfortunately, the service tax is not the end of it. Apart from paying the government, you are also expected to add a little extra to show how much you appreciate the service at the restaurant or resort – all that after you have already been charged for the food that you may or may not have enjoyed, or the bed you slept on, soundly or fitfully.

Some establishments make such payment – we call it the “service charge” – mandatory. It is a sum of money – in Malaysia it is usually 5% to 10% of the total bill – to pay for the work done in serving you, for instance the effort and time spent by the staff to wait on you.

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